Wipro - Hyderabad

Experience - 8 to 10

Key Skills - DevOps Leadership, CI/CD Pipelines, DevOps Architecture Design, Automation & Scripting, Infrastructure Management, Cloud Platforms (AWS/Azure/GCP), Containerization (Docker/Kubernetes), Monitoring & Logging Tools, DevOps Toolchain Integration, Security Integration (DevSecOps), Incident & Problem Management, Root Cause Analysis, Tool Troubleshooting, Customer Support & Escalation Handling, Performance Optimization, Configuration Management (Ansible/Chef/Puppet), Version Control (Git/GitHub/GitLab), Build Tools (Maven/Gradle), Continuous Testing, Resource Planning, Team Management, Talent Development, Recruitment & Training, Performance Management, Stakeholder Communication, Collaboration & Coordination, Documentation, Agile/Scrum Methodologies, Leadership & Mentoring, Employee Engagement & Motivation.,

Wipro - Pune

Experience - 5 to 8

Key Skills - Team Performance Management, Process Monitoring, SLA Management, Technical Troubleshooting, Escalation Handling, Client Query Resolution, Performance Dashboard Review, Documentation & Reporting, Call Log Analysis, Compliance Monitoring, Product Knowledge Development, Customer Service, Problem Solving, Communication Skills, Training & Mentoring, Technical Capability Building, Process Guidance, Root Cause Analysis, Alternative Solutions Offering, Follow-up & Feedback Handling, Operational Excellence, Knowledge Base Creation, User Support, Professional Etiquette, Decision Making, Time Management, Stakeholder Coordination.,

Wipro - Mumbai

Experience - 0 to 2

Key Skills - Strong Communication & Interpersonal Skills, Customer Handling & Relationship Management, Problem-Solving & Analytical Thinking, Time Management & Multitasking, Attention to Detail, Team Collaboration & Coordination, Adaptability & Quick Learning, Process Adherence & Documentation, Basic Technical Troubleshooting (if required for the role), Proficiency in MS Office (Excel, Word, PowerPoint), Task Prioritization & Deadline Management, Professional Email & Call Etiquette, Ability to Follow Standard Operating Procedures (SOPs), Escalation Handling & Issue Resolution,

Wipro - Mumbai

Experience - 0 to 2

Key Skills - Strong Communication & Interpersonal Skills, Customer Handling & Relationship Management, Problem-Solving & Analytical Thinking, Time Management & Multitasking, Attention to Detail, Team Collaboration & Coordination, Adaptability & Quick Learning, Process Adherence & Documentation, Basic Technical Troubleshooting (if required for the role), Proficiency in MS Office (Excel, Word, PowerPoint), Task Prioritization & Deadline Management, Professional Email & Call Etiquette, Ability to Follow Standard Operating Procedures (SOPs), Escalation Handling & Issue Resolution,

Wipro - Bangalore

Experience - 0 to 2

Key Skills - Operating System Troubleshooting (Windows / macOS / Linux), Hardware & Software Installation / Configuration, System Administration & Maintenance, Active Directory, User Management & Permissions, Network Troubleshooting (LAN/WAN, VPN, DNS, DHCP), Email & Collaboration Tools Support (Outlook, Teams, etc.), Virtualization Technologies (VMware, Hyper-V, VDI, Citrix), Remote Desktop & Remote Support Tools, Security Tools & Endpoint Protection, Patch Management & System Updates, Server Monitoring & Performance Optimization, Backup & Recovery Procedures, Incident, Problem & Change Management (ITIL), Ticketing Tools (ServiceNow, JIRA, Remedy), Log Analysis & Root Cause Troubleshooting, Scripting Basics (PowerShell / Bash ? optional but useful), Customer Communication & Documentation Skills, SLA Compliance & Escalation Handling, Creating SOPs & Knowledge Base Articles,

Wipro - Chennai

Experience - 0 to 2

Key Skills - Technical support, troubleshooting, problem-solving, customer service, ticketing systems, IT systems knowledge, communication, active listening, interpersonal skills, documentation, data analysis, SLA management, time management, multitasking, process adherence, adaptability, quick learning, product knowledge, teamwork, escalation handling ,

IBM - Bangalore

Experience - 3 to 5

Key Skills - xdr, edr, soar, siem, cybersecurity, threat detection, incident response, alert triage, itsm, log analysis, threat hunting, soc operations, usecase development, log source integration, dlp, grc, cloud security, dam, sop documentation, red teaming, purple teaming, forensic investigation, root cause analysis, compliance, rbi, cert-in, security monitoring, security baselines, policy enforcement, threat intelligence, security tools, incident management, automation workflows, linux, windows, escalation handling, platform hygiene, reporting dashboards, risk operations, shell scripting, communication skills.,